Questions Before You Send an Inquiry?
Find answers about sourcing, inspection, packaging, delivery and warranty for industrial automation parts.
QWhat information should I send for a quote?Please provide the part number or model, brand, quantity, condition preference, application details and destination country.+
Please provide the part number or model, brand, quantity, condition preference, application details and destination country.
QCan you source discontinued or hard-to-find parts?Yes. We specialize in sourcing obsolete, discontinued and long-lead-time parts through our global network.+
Yes. We specialize in sourcing obsolete, discontinued and long-lead-time parts through our global network.
QWhich brands do you support?We support AB, ABB, Bently Nevada, Honeywell, GE, ICS TRIPLEX, BACHMANN, Schneider, Yokogawa, Emerson, EPRO, Fuji, Invensys, TRICONEX and Woodward.+
We support AB, ABB, Bently Nevada, Honeywell, GE, ICS TRIPLEX, BACHMANN, Schneider, Yokogawa, Emerson, EPRO, Fuji, Invensys, TRICONEX and Woodward.
QDo you provide new, used or refurbished parts?We supply new surplus, used and professionally refurbished parts. Condition will be clearly stated in our quote.+
We supply new surplus, used and professionally refurbished parts. Condition will be clearly stated in our quote.
QHow do you verify part numbers and compatibility?Our engineers cross-check part numbers, revisions and system compatibility to ensure the right fit for your application.+
Our engineers cross-check part numbers, revisions and system compatibility to ensure the right fit for your application.
QHow are modules packed for shipment?Modules are packed with ESD protection, anti-static bags, foam cushioning and strong cartons to ensure safe delivery.+
Modules are packed with ESD protection, anti-static bags, foam cushioning and strong cartons to ensure safe delivery.
QWhich shipping methods do you support?We support DHL, FedEx, UPS, TNT and air freight. Ocean freight is available for larger or pallet shipments.+
We support DHL, FedEx, UPS, TNT and air freight. Ocean freight is available for larger or pallet shipments.
QHow fast do you reply to inquiries?We typically reply within 24 hours during business days. Urgent requests will be prioritized.+
We typically reply within 24 hours during business days. Urgent requests will be prioritized.
QDo you offer warranty support?Yes. Most products include a 12-month warranty. Details are provided with the quote based on condition.+
Yes. Most products include a 12-month warranty. Details are provided with the quote based on condition.
QCan I upload photos, nameplates or parts lists?Absolutely. Photos and parts lists help us identify the exact part and quote faster.+
Absolutely. Photos and parts lists help us identify the exact part and quote faster.
What to include in your inquiry
- Part Number / Model
- Brand
- Quantity
- Photos / Nameplate
- Condition Preference
- Destination Country
- Application Details
