Global Industrial Automation Sourcing

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Sourcing Tips

How to Send an Accurate Inquiry for PLC & DCS Spare Parts.

A practical guide to help maintenance teams provide the right part details, reduce back-and-forth, and receive faster replies.

Why accurate part information matters

Accurate details help us identify the exact part you need, check real-time availability across our global network, and respond with the right options the first time. This saves downtime and gets your system back online faster.

Details to include in your inquiry

The more information you provide, the faster and more accurate our reply.

Part number / ModelFull part number, model or catalog number as shown on the nameplate or documentation.
Brand / Manufacturere.g. AB, ABB, Bently Nevada, Honeywell, GE, ICS TRIPLEX, BACHMANN, Schneider, Yokogawa, Emerson, EPRO, Fuji, Invensys, TRICONEX, Woodward.
QuantityRequired quantity and any future demand if known.
Condition preferenceNew / New Surplus / Refurbished. Share your preference or flexibility.
Photos / NameplateClear photos of the label, part number, and module front and back if possible.
Destination countryCountry of delivery and preferred Incoterms if you have one.
Application / SystemWhere the part is used and system information such as PLC/DCS, system type, slot location or firmware if relevant.

Tip: A clear nameplate photo and system information can shorten the confirmation process significantly.

When parts are discontinued or hard-to-find

Many control system components are end-of-life. Our team uses multi-brand sourcing channels and available technical information to help identify a suitable part or compatible solution.

How NANKMOS checks availability and delivery options

We check available sourcing channels, review condition details where applicable, and discuss delivery options against your urgency and requirements.

Global Sourcing NetworkMulti-channel sourcing for faster results.
Quality ReviewInspection scope and available test details confirmed by quotation.
Flexible DeliveryAir, express, sea or combined options discussed by destination.
Technical SupportSupport scope and warranty terms confirmed by quotation.

Packaging and delivery notes

Packing method is selected according to the part, condition and route, with ESD protection and suitable cushioning where applicable. Delivery timing is confirmed after the quotation.

Example inquiry format (copy & paste)

Use this template to help us respond faster.

Subject: Inquiry - [Part Number / Model] - [Brand] - [Quantity]

Hello NANKMOS Team,

Please quote and confirm availability for the following:
1. Part Number / Model:
2. Brand / Manufacturer:
3. Quantity:
4. Condition Preference:
5. Photos / Nameplate: attached
6. Destination Country:
7. Application / System:

Please provide lead time, delivery options, and warranty terms.

Thank you.

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Send your part number, photos or nameplate.

Our team will verify, check availability, and reply with options within 24 hours.

[email protected]+86 18359268345WhatsApp
Global Sourcing NetworkAccess to rare, legacy and discontinued parts.
Quality InspectionFunctional testing and visual inspection by experienced engineers.
Secure PackingAnti-static and protective packaging options for sensitive parts.
Urgent DispatchFast handling and global logistics for critical downtime situations.
Engineering MatchingExpert team helps identify compatible parts and systems.